State Farm® Insurance Agent Jake Johnston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
R Roundy
October 12, 2024
5
out of
5
rating by R Roundy
"This is the best insurance agency in Minden. I'm a real estate and estate planning attorney and I refer all of my Nevada clients here for homeowners and life insurance policies. Terri is the best and explains everything thoroughly. I highly recommend this agency!"
We responded:
"Thank you for your wonderful review! We're glad to be considered the best insurance agency in Minden. It's fantastic to hear that you refer your customers to us for homeowners and life insurance policies. Terri is indeed a valuable member of our team, and we're happy she could provide thorough explanations. We appreciate your high recommendation and look forward to continuing to serve you and your clients. If you ever need anything, don't hesitate to reach out. - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Shanti Nelson
August 29, 2024
5
out of
5
rating by Shanti Nelson
"Just wanted to say that Joanna made our insurance transfer experience so smooth. Thankyou so much"
We responded:
"Thank you, Shanti! I'm glad Joanna could make your insurance transfer experience smooth. We appreciate your feedback and are here for any future needs. - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Carol Colavecchio
August 17, 2024
5
out of
5
rating by Carol Colavecchio
"I Spoke with Theresa at the Minden State Farm Office & She was Awesome 👏 We discussed my Car Renewal policy & she was able to go over in knowing detail how I am covered & was able to save me alittle $$$ monthly which I appreciate. I left the call knowing my 2016 Forrester Subaru Coverage like never before, Theresa gave ABOVE & BEYOND Customer Service. Carol Colavecchio long time & future Customer"
We responded:
"Hey Carol, Thanks for sharing your experience! I'm glad Theresa could help you with your auto renewal policy and save you some money. It's great to know you feel more informed about your 2016 Forrester Subaru coverage. We appreciate your long-time loyalty and look forward to assisting you in the future. - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Kalyn Campbell
August 15, 2024
5
out of
5
rating by Kalyn Campbell
"Fast, effective, and efficient service! Thank you Teresa!"
We responded:
"Hey Kalyn, Thanks a lot for the awesome review! We're glad Teresa could provide fast, effective, and efficient service for you. If you need anything else, we're here to help! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Bonnie Bobrick
August 6, 2024
5
out of
5
rating by Bonnie Bobrick
"Willow was fantastic to work with! I was able to handle my business in record time."
We responded:
"Hey Bonnie! Thanks for the awesome review! I'm glad Willow could help you handle your business so quickly. If you need anything else, we're here for you. - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Josh Rizzo
July 18, 2024
5
out of
5
rating by Josh Rizzo
"Joanna is the best! Very helpful, professional, and friendly. She was able to answer all of my questions and even made recommendations that I had never heard of. Made my day"
We responded:
"Hi Josh! Thank you so much for your fantastic review! We're ecstatic to hear that Joanna was able to assist you so effectively! Her professionalism and friendliness are truly assets to our team. We're grateful for your kind words and happy that she made your day! If you have any more questions or need further assistance, don't hesitate to reach out! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Edward Grant
July 1, 2024
5
out of
5
rating by Edward Grant
"When I needed answers, Willow was there to help me. She explained that my insurance had jumped $900/year because I moved to another state, AZ. State Farm's tenure, time with them, doesn't carry over into another state. After 50 years I am treated as a new client who had an accident 1.5 years ago not an old client whose accident is forgiven if I don't have another one in 3 years. She also answered other questions after contacting the appropriate departments. If you need help Willow is the right person. I'm sorry she will no longer be able to help me since I had to change insurance companies to get an acceptable premium."
We responded:
"Edward, we're grateful for your detailed feedback and pleased to hear that Willow provided you with helpful explanations and assistance. We appreciate your 50 years with us and regret any inconvenience caused by the insurance adjustments. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing State Farm! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Patti Perry
June 29, 2024
5
out of
5
rating by Patti Perry
"Jake Johnson's Minden State Farm Office has the BEST office staff. They are ready to help, speedy on their response and very friendly. I highly recomend them."
We responded:
"Patti, your review brightened our day! I'm pleased to hear that our team provided you with speedy and friendly service. We're grateful for your recommendation and look forward to assisting you further with your insurance needs! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Christopher Clinton
June 18, 2024
5
out of
5
rating by Christopher Clinton
"Amazing customer service, so sweet and kind. Would recommend this State Farm to anyone."
We responded:
"Christopher, we're thrilled you had an amazing experience with our team! We're pleased to hear you found our customer service sweet and kind. Thank you for recommending our State Farm agency to others. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Carrie Taylor
June 14, 2024
5
out of
5
rating by Carrie Taylor
"JoAnn got me lower rates on my auto and trailer policies. Now I don’t think about stealing catalytic converters to pay my rent. Best dresser in the office. No offense Jeff."
We responded:
"Carrie, I'm thrilled to hear you're pleased with the lower rates on your auto and trailer policies! I'm grateful for your positive feedback about JoAnn's exceptional service and style. If you ever need assistance in the future, our office is here to help! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
patricia rubalcava
June 12, 2024
5
out of
5
rating by patricia rubalcava
"Sandra helped me and answered all my questions. Thank you..."
We responded:
"Thank you for your review, Patricia! I'm pleased to hear that Sandra was able to assist you and answer all your questions. We're grateful for your positive feedback and look forward to helping you with your insurance needs in the future! Jake Johnston - State Farm Insurance Agent, Minden, NV"
Dave
May 29, 2024
5
out of
5
rating by Dave
"Jake and his staff go all out with Customer Service and Theresa takes her time in explaining all the details and options! Many Thanks!"
We responded:
"Dave, we're glad to hear you had a great experience with Theresa and our team! We're pleased that Theresa took the time to explain everything thoroughly. Your satisfaction is our priority, and we're grateful for your positive feedback. Looking forward to assisting you further! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Marcella Fescina
May 22, 2024
5
out of
5
rating by Marcella Fescina
"Last week I had to get signed paperwork into your office on a particular day. It was getting close to 5 o'clock and Willow took extra effort to get me the correct papers so that I could sign them and email them back which avoided added cost to my insurance. She was very kind and helpful! Thank you, Willow!"
We responded:
"Marcella, your detailed feedback is truly appreciated! I'm pleased to hear that Willow went above and beyond to assist you with the paperwork promptly, saving you money on your insurance. We're grateful for your kind recognition of Willow's helpfulness and dedication to providing excellent service. Please don't hesitate to reach out if you need any further assistance. - Jake Johnston, State Farm Insurance Agent, Minden, NV"
Monique Phillips
May 22, 2024
5
out of
5
rating by Monique Phillips
"We’ve been with Laurie Brazier’s office out of Sparks for 10 years and she just recently retired. We were randomly given to Jake Johnston’s office based on location. Of course we had a hiccup with our mortgage company not issuing our renewal policy in time so I contacted Joanna with Jake’s office and she’s been wonderful to work with. Without having a professional working history she took our issue and continues to help us get it resolved. Kudos to her for such great customer service and support."
We responded:
"Monique, I'm pleased to hear that Joanna from our office provided you with wonderful customer service during the transition. I'm sorry you were forced to leave your previous insurance carrier, but we are grateful that we were able to welcome you to our agency, and assist with your renewal policy in the process! We're grateful for your uplifting feedback, and please don't hesitate to reach out for any future insurance needs! Welcome to our State Farm Family! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Mark Merritt
May 21, 2024
5
out of
5
rating by Mark Merritt
"Shout out to Joanna! Very helpful and easy to deal with. Thank you so very much. I have told friends to give you guys a call!"
We responded:
"Mark, we're glad to hear Joanna provided you with helpful and easy service! We appreciate you spreading the word to your friends. Jake Johnston - State Farm Insurance Agent, Minden, NV"
Wes Frank
May 16, 2024
5
out of
5
rating by Wes Frank
"Joanna did a great job following through to get me the answers I needed. Very professional. Thank you!"
We responded:
"Wes, I'm pleased to hear that Joanna provided you with the answers you needed and delivered a professional service! Your satisfaction is our priority, and we're grateful for your positive feedback. If you have any more questions or insurance needs, feel free to reach out anytime! - Jake Johnston, State Farm Insurance Agent, Minden, NV"
ZIAD A
April 30, 2024
5
out of
5
rating by ZIAD A
"Above and beyond and superior service truly great team of people thank you Willow for all the help. I work with many insurance agencies in the past and Jack team is by far the best of the best. Very knowledgeable, sincere and care about their clients."
We responded:
"Thank you so much for your glowing review! Willow is an exceptional member of our team, and we're thrilled to hear that she provided you with above and beyond service! It's fantastic to know that you found our team knowledgeable, sincere, and caring! We truly value your feedback and your loyalty to our agency! If you ever need anything else or have friends and family in need of insurance, please don't hesitate to reach out or refer them to Willow and our team! We're here to help! - Jake Johnston - State Farm Insurance Agent | Minden, NV"
Ed Grant
April 23, 2024
5
out of
5
rating by Ed Grant
"We had questions about an accident involving our Jeep. Willow quickly contacted the appropriate departments and got answers. Really appreciate her."
We responded:
"Thank you for your kind words, Ed! We're glad to hear that Willow provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Jake Johnston - State Farm Insurance Agent"
Bryce Unger
April 19, 2024
5
out of
5
rating by Bryce Unger
"5 stars. Teresa Zavala helped me iron out a kink in my renters insurance very quickly and easily."
We responded:
"Thank you for your review and for choosing our agency, Bryce! Providing efficient solutions is what we aim for, and we appreciate you letting us know Teresa could resolve the matter quickly and easily. If you have any further questions or need assistance, please know that we are here for you. - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Jordan Gorkos
April 16, 2024
5
out of
5
rating by Jordan Gorkos
"Teresa was extremely patient and helpful! A pleasure to work with :)"
We responded:
"Jordan, thank you! We love seeing reviews like this. Teresa always put our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime. - Jake Johnston - State Farm Insurance Agent"
Cynthia Gong
April 12, 2024
5
out of
5
rating by Cynthia Gong
"This State Farm office is awesome - Willow is the BEST and was so patient quoting me a LOT of different options for homeowner policies depending on various input parameters. Definitely reach out to them for all of your NV insurance policy needs - you won't be disapopinted!"
We responded:
"Thank you, Cynthia, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Willow, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Jake Johnston - State Farm Insurance Agent"
Alex Krajeski
April 4, 2024
5
out of
5
rating by Alex Krajeski
"Called in to discuss my coverages and Willow answered. She was quick, friendly and helpful. Great customer service!"
We responded:
"Thank you for the five-star rating, Alex! I'm pleased to hear that Willow provided you with quick, friendly, and helpful service. - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Stephanie caldwell
April 4, 2024
5
out of
5
rating by Stephanie caldwell
"I called in to chat about my my home insurance policy, which I've been been pulled in every direction, and willow was extremely helpful! She seems educated and was able to point me in the right direction. Highly reccomend!"
We responded:
"Stephanie, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! Jake Johnston - State Farm Insurance Agent, Minden, NV"
Alyssa Salazar
March 25, 2024
5
out of
5
rating by Alyssa Salazar
"Exceptional service from Jake and his team! They exemplify professionalism and kindness! I appreciate their friendly approach and willingness to go the extra mile for their customers! Jake from State Farm is the go-to agent for insurance needs!"
We responded:
"Wow, thank you for the glowing review, Alyssa! We are thrilled to hear that you found our team to be professional, kind, and willing to go the extra mile for you. Providing exceptional service and meeting your insurance needs is our top priority. We appreciate your kind words and look forward to continuing to serve you in the future! - Jake Johnston - State Farm Insurance Agent, Minden, NV"
Logan K
March 25, 2024
5
out of
5
rating by Logan K
"Willow helped me when I walked in the other day. I needed to add a new car to my insurance policy. She was extremely helpful and made sure to take time to explain all of the different options I had available to me. She did a great job also of making sure I got the best coverage possible for a great price too! Highly recommend working with willow at State Farm, her service is top notch!"
We responded:
"Logan, thank you for sharing your positive experience with Willow at State Farm. We are thrilled to hear that she provided top-notch service by explaining all your insurance options and ensuring you received the best coverage at a great price. Our team is dedicated to delivering excellent service and we appreciate your recommendation. - Jake Johnston - State Farm Insurance Agent, Minden, NV"